Shipping & Returns
Please note all sales are final. In the case you receive an item damaged or not in the condition as shown in photos please email us at sales@Claudehome.com within 48 hours of delivery.
Requests for amendments or cancellations must be made within 72 hours of any order placement. Cancellations are not accepted after components have been obtained or due to differences between estimated and actual completion times. No reimbursements will be given in the event of delays, mistakes, or duplicates.
Promotions and Sale
Within 7 days of a promotion, we offer price adjustments for full-priced items when no other offers were applied. Store credit will be granted for the difference in price before taxes. Customers cannot combine promotional offers, such as site-wide and shipping discounts.
International VAT & Customs Duty
Should you reside in a country that imposes added duties to imported merchandise, you will be requested to cover the additional fee. When the package is shipped back to us and arrives unharmed, we will issue a refund minus the cost of return postage. In the event that duty is not accepted and the package is abandoned, we cannot offer compensation; similarly, if the piece is sent back to us damaged or broken, we are unable to provide a refund.